Frequently Asked Questions
Everything you need to know about shopping with Holiday Sale
How long does shipping take for holiday orders?
Standard shipping typically takes 3-5 business days. During peak holiday seasons, we recommend placing your order at least 10 days in advance to ensure on-time delivery.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn apparel with original tags attached. Items marked as 'Final Sale' during holiday promotions are not eligible for return.
How do I know which size to choose?
Every product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for specific measurements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at checkout.